Delivery times vary depending on your location and shipping method. Generally, orders are processed within 1-3 business days, with shipping times ranging from 3-7 days.

We offer you a 14 CALENDAR DAY MONEY BACK GUARANTEE after receiving your order, returning the amount paid within  14 days from the date of withdrawal :

A product cannot  be returned if it has already been used.Items must be  new , unused and in their original packaging and seals at the time of return.

To return items, all material will be sent to our facilities with  postage paid  to the address below.

Any material received with postage due will not be collected.

The return of purchased items is a right  regulated by regulations  that you have as a customer, in which the return shipping costs are the responsibility of the customer.

All returns must be approved in advance through communication, contacting the  Customer Service  and requesting a  return code . 

Once the items have been received, checked and we have verified their condition as new and unused, we will proceed to refund the corresponding amount as follows:

In the event that the return has been accepted for processing, the final amount will be deposited or transferred into the account indicated to us within  14 days of the withdrawal being made, or it will be exchanged for another available product at the customer's request, reflecting the request in writing and making the relevant compensations if the prices were different. The  return address  for items, postage paid, is as follows:

Fabio B. 125 Gray Fox Ln. Lexington VA 24450

IMPORTANT: You must include a copy of the invoice and/or purchase order number inside the return envelope or package, and indicate the reference number of the return that you made at the customer service.

Yes, we ship to Europe. Shipping rates and delivery times vary depending on your location.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.

Yes ZCEBRA paddles are guaranteed against manufacturing defects for one year from the date of purchase (keep a copy of the original receipt). The warranty is not transferable and only applies to the original owner.